Understanding "客户" - Chinese Word Explanation

Understanding "客户" - Chinese Word Explanation
Reader Guide

What this article covers

Use this guide to get the core meaning of the word before you read the full explanation and examples.

1 1. Basic Information 2 2. In-depth Explanation 3 Context and Usage 4 Character Breakdown 5 3. Example Sentences

1. Basic Information

  • Word: 客户
  • Pinyin: kè hù
  • Literal Meaning: "guest" (客) + "household" (户) = "guest household"
  • Primary Meaning: "customer," "client," or "account holder" (in business contexts).

2. In-depth Explanation

Context and Usage

"客户" is a formal and widely used term in business and professional settings to refer to customers or clients. It emphasizes a professional relationship rather than a casual one. Unlike "顾客" (gù kè), which is more general (e.g., shoppers in a store), "客户" often implies an ongoing or contractual relationship, such as in banking, consulting, or B2B services.

Character Breakdown

  • 客 (kè): Means "guest" or "visitor."
  • 户 (hù): Means "household" or "account." Together, they suggest a "guest of the household" or a "registered account holder."

3. Example Sentences

  1. Chinese: 这位客户对我们的服务非常满意。
    Pinyin: Zhè wèi kè hù duì wǒ men de fú wù fēi cháng mǎn yì.
    English: This client is very satisfied with our service.

  2. Chinese: 我们需要联系潜在客户。
    Pinyin: Wǒ men xū yào lián xì qián zài kè hù.
    English: We need to contact potential customers.

  3. Chinese: 银行会定期给客户发送账单。
    Pinyin: Yín háng huì dìng qī gěi kè hù fā sòng zhàng dān.
    English: The bank regularly sends statements to account holders.


Cultural Notes

In Chinese business culture, maintaining good relationships with "客户" is crucial. The term reflects respect and professionalism, often used in corporate environments. Unlike Western cultures where "customer" can be casual, "客户" in Chinese implies a higher level of responsibility and long-term engagement.


Conclusion

"客户" (kè hù) is a key term for business Chinese, meaning "customer" or "client" with a formal tone. Remember it combines "guest" (客) and "household" (户), highlighting a professional relationship. Use it in contexts like banking, consulting, or sales to sound natural and respectful.

Sources and Further Reading

Dictionary links are provided for independent reference. Example sentences and learning notes on this page are educational explanations rather than dictionary quotations.

Editorial note: This page was last updated on 九月 16, 2026. Hanzi Explorer publishes English-language guides to Chinese vocabulary, reading, and culture. Learn more about the site. Review the editorial policy.
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